FAQ

item(s) purchased online and delivered within singapore can be returned within 15 days from receive date through emailing us at ikkikidz@gmail.com. our customer service officers will contact you within 1-2 working days upon receiving your email. they may request for further information and / or photograph(s) to access your return request. please do not return any item(s) before receiving a return confirmation email. once we have received your returned item(s), we will do a final inspection to ensure that the item(s) are in its brand new condition. please note that all exchanges will be subjected to stock availability.

please allow 5-10 working days for your refund to be reflected in your credit card / account.